Shipping Policy

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email or WhatsApp.

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Shipping Coverage

We currently ship across India.

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Shipping Charges

Shipping charges are calculated at checkout based on:

• Delivery location (pincode)
• Package weight
• Courier partner rates

Free Shipping may be offered on selected products or orders above a specified cart value (if applicable).

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Estimated Delivery Time

Location Type	Delivery Time
Metro Cities	3–5 business days
Tier-2 Cities	4–7 business days
Remote Areas	6–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or regional restrictions.

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Courier Partners

We ship orders using reliable courier services such as:

• Shiprocket-enabled courier partners
• Blue Dart, Delhivery, DTDC, Ecom Express (as applicable)

Courier selection is based on serviceability and fastest available delivery.

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Order Tracking

Once your order is shipped, you will receive a tracking ID via email or WhatsApp.
You can track your shipment using the provided courier link.

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Incorrect or Incomplete Address

Please ensure that your shipping address, contact number, and pincode are correct at checkout.

We are not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

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Damaged or Missing Items

If your order arrives damaged or with missing items:

1. Notify us within 48 hours of delivery
2. Share clear photos or videos of the package and product
3. Do not dispose of the packaging

After verification, we will arrange a replacement or resolution as applicable.

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Undelivered / Returned Shipments

If a shipment is returned to us due to:

• Incorrect address
• Customer unavailable
• Refusal to accept delivery

Re-shipping charges will be borne by the customer.

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International Shipping

Currently, we do not offer international shipping.

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Contact Information

For any shipping-related questions, please contact us at:

📧 contact@deepsuncart.in

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Compliance Notice

By placing an order on our website, you agree to this Shipping Policy.
This policy complies with Indian e-commerce guidelines and Google Merchant Center requirements.